Privacy policy
At Hengst.pk, operated by Pioneer Automotives, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when using our website.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Vehicle Information (Make & Model)
- Payment Information (processed securely through PayFast)
- IP Address, Browser Information and Cookies
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Verify transactions
- Respond to customer inquiries
- Improve our products and services
- Send order updates and customer support communications
- Share promotional offers, product updates and marketing communications via email, SMS or WhatsApp (you may opt out at any time)
Payment Security
Online payments are processed through PayFast. We do not store your complete card or banking information on our servers.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences and analyse website traffic.
Information Sharing
We do not sell or rent your personal information. Your information may only be shared with trusted service providers involved in payment processing, order fulfilment or legal compliance.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.
Policy Updates
This Privacy Policy may be updated periodically without prior notice. Any changes will be published on this page.
Governing Law
This Privacy Policy shall be governed by the laws of the Islamic Republic of Pakistan.